Privacy Policy

Last updated: October 19, 2026. AIOpsSRE is published by Horizon Ridge Labs LLC. This notice explains information handling when you read this website, subscribe to updates, or contact us.

Information and how it is used

Email updates. The subscription form asks for your email address and submits it to Kit (formerly ConvertKit). That information is used to manage your subscription and send the updates you request. Subscription records can include signup and unsubscribe information, delivery status, and email engagement information processed by the email service.

Messages. If you email us, we receive your email address, message, and any information or attachments you include. We use those details to respond and handle your request. Please avoid sending passwords, payment details, or confidential production data.

Website requests. Hosting and delivery services may process technical information such as IP address, requested URL, browser information, timestamps, and error or security events to deliver pages, troubleshoot problems, and protect the service. An IP address can be personal information; it should not be assumed to be anonymous.

Service providers and external websites

The site is hosted through OpenAI Sites with Cloudflare infrastructure. Hosting providers process requests needed to serve and secure the website. See OpenAI’s privacy policy and Cloudflare’s privacy policy for their descriptions of information handling.

Kit processes newsletter subscriber information for the publication. Its Data Processing Addendum describes its processing of subscriber data. Its privacy policy also explains information collected when you interact directly with Kit’s own services.

Book links lead to Amazon. Purchases, payment information, shipping details, and retailer accounts are handled there. Links to LinkedIn and other external websites also take you to services with their own privacy practices.

We do not sell, trade, or rent your personal information. Information may be shared with providers to operate the publication, in response to a legal obligation, or where necessary to protect rights and safety.

Cookies and browser storage

Reading pages do not require an account. Anonymous first-party counts and Google Analytics have separate choices. Google Analytics loads only after you explicitly select it in Privacy choices; a previous choice to allow anonymous counts does not enable it. Advertising features remain disabled. Hosting or security services may use technical cookies, and external services such as Kit or Amazon may use cookies when you visit them.

You can review, block, or delete cookies in your browser settings. Those choices may affect external services. Using an RSS reader lets you receive the public feed without joining the email list; the reader you choose has its own privacy practices.

Optional audience measurement

If you choose Allow anonymous counts, the site records daily totals for page visits, returning-browser activity, engaged reading, tool interactions, reviewed tool results, resource download clicks, signup attempts, searches with no results, and coarse referral-source counts. The records contain the public page path, event type, a predefined resource, search-topic or referral-source label, date, and count. Referral labels distinguish sources such as ChatGPT, Claude, Perplexity, Gemini, Grok, Copilot, Google and Bing when a referrer is supplied. Only the hostname is inspected in your browser; the referring URL, path and query are not sent or stored in these audience counts. Google and Bing referrals do not identify whether a click came from an AI answer. They do not contain email addresses, raw search text, IP addresses, or visitor identifiers. Hosting providers still process request information as described above.

Measurement is off until you opt in and remains off when your browser sends a Do Not Track or Global Privacy Control signal. Use Privacy choices in the footer to change your choice. Browser storage remembers that choice, the previous visit date, and session counts to reduce duplicate reporting; these values are not sent as identifiers. Counts are estimates from participating browsers, not a complete audience census. A signup attempt does not prove a confirmed email subscription.

Audience reports cover 90 UTC daily dates, including today. Older totals are excluded from reports and physically removed when another accepted measurement is processed. Turning measurement off clears its visit and session markers from this browser; previously aggregated totals cannot identify or be separated by an individual. These first-party counts do not use Google Analytics or an advertising pixel.

Separate choice: Google Analytics

If you enable Google Analytics in Privacy choices, the site loads Google’s analytics tag and sends page views and predefined interaction categories to the existing AIOpsSRE Google Analytics property. Google receives technical request information and uses cookies with pseudonymous identifiers. This is different from the anonymous first-party totals above. The analytics cookies are configured to expire after seven days; Google’s own data-retention and processing rules also apply.

We send canonical public page paths without query strings, suppress the referring page URL, and do not send search text, email addresses, tool drafts or incident details in these events. Automatic enhanced measurement is disabled for this stream, and advertising storage, advertising user data, ad personalization and Google signals remain disabled. Google Analytics stays off when your browser sends Do Not Track or Global Privacy Control.

You can withdraw this choice in Privacy choices. The site disables further Google Analytics collection and removes its accessible analytics cookies. Withdrawal does not undo information already sent to Google. See Google’s privacy policy for its information handling, and contact the publisher with questions about this site’s use.

Toolkit drafts and local storage

Toolkit entries are processed in your browser and are not included in audience events. File drafts and reports are downloaded to your chosen location. Save on this device is off by default; enabling it stores the current tool draft in this browser until you remove its device copy or clear site storage. The preference applies to the current working session. Anyone using the same browser profile may be able to access that draft. Turning audience measurement off does not delete separately saved tool drafts.

Workflow transfers use temporary storage in the current browser tab. The receiving tool asks you to review the transfer. Public example links contain only illustrative datasets, not your entries. A reviewed-result count means the user opened a result that passed the tool’s basic checks; it does not establish the accuracy of the source data or a production outcome.

Retention and security

How long information is retained depends on its purpose, including managing subscriptions, answering requests, maintaining delivery and security records, and meeting legal obligations. Provider retention rules also apply. Contact us to ask about a particular record or request deletion. Unsubscribing stops future newsletter delivery; it is not the same as deleting every subscription record.

No online service can guarantee absolute security. If you suspect a privacy or security problem involving information you shared with this publication, contact us using the address below.

Your choices and privacy requests

• Stop email updates: use the unsubscribe link in a newsletter.
• Ask about your information: request access, correction, or deletion by emailing us.
• Other requests: depending on where you live and applicable law, you may also have rights to object to processing, restrict processing, receive a portable copy, or withdraw consent.

Describe the request and the email address involved. We may need to verify that a request concerns your information. Applicable legal requirements and recordkeeping obligations can affect what we can delete or provide. Where applicable, you can raise a concern with your local data protection authority.

Changes to this notice

Updates will appear on this page with a revised date. Review the current notice when deciding whether to subscribe or share information.

Contact the publisher

Horizon Ridge Labs LLC
Email: privacy@aiopssre.com
Website: HorizonRidgeLabs.com