CommentaryIncident response
What MTTD misses
Separate detection from response and find delays that an improving average can conceal.
AI in production. Reliability in practice.
Start hereFeatured guide
Recovering an automation write after a timeout
A lost response can leave a worker running even when its caller sees a timeout. Follow the recovery from operation identity to destination evidence.
Selected reading
Decisions worth
getting right
Understand your detection gaps
Follow through after an incident
GuideIncident response
What did the postmortem fix prove?
Separate a completed task from evidence that the underlying risk was reduced.
Clarify who owns reliability
ExplainerPlatform engineering
The SRE and platform handoff
Clarify ownership across shared platforms, service reliability, and incident response.
Latest articles
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GuideObservability
Measuring a latency SLO with Prometheus histograms
Build a latency SLI from Prometheus histogram buckets, include failed requests, and compare classic and native queries with a worked search-service example.
GuideIncident response
An SRE incident handoff in ChatGPT Space
A synthetic order-service incident follows a shared handoff through page edits, new findings and shift change, including the review and access work involved.
ExplainerAI in production
Why ninfer-ext’s smaller EXL3 model can run more slowly
ninfer-ext trades a smaller EXL3 file for more decoding work in its published tests. The saved memory matters when it lets a request fit that would otherwise fail.
ExplainerAI in production
Pi.dev: a coding assistant you can adapt to your work
Follow three incident files through Pi’s agent loop to a report another engineer can verify, then decide which customization is worth maintaining.
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AI Tools Guide
Find the right AI tool for the job
Coding assistants, code review and agent supervision.