GuideAI in production
Where workplace ChatGPT data goes
An approved summary task can take a new data path when a connector is added. Account controls, retention and output sharing apply at different points along that path.
Guides
Walkthroughs for observability, incident response and AI-assisted operations.
Browse guides with article filtersAIOps fundamentals
Start with what AI can do for operations, and where judgment still matters.
Read AIOps fundamentalsObservability for SRE
Make metrics, logs and traces work together.
Read Observability for SREIncident management with AI
Build an incident response practice that learns.
Read Incident management with AIPractical articles
Instructions, examples and implementation notes.
GuideIncident response
Who can authorize the next incident mitigation?
A rollback debate can be blocked by compatibility evidence or unreachable authority. A decision worksheet separates those problems and records the recovery checks.
GuidePlatform engineering
What a canary deployment actually tests
Traffic assignment determines which behavior reaches a canary. Promotion also depends on the baseline, service objectives and state left behind by rollback.
GuideIncident response
Writing a post-incident review the next responder can use
A delayed rollback connects the incident timeline to the information responders had, the compatibility question they faced and the follow-up that remains.
GuideObservability
Python logging and exit status in a scheduled job
A complete Python example sends the result to stdout, records an exception once and returns the failure status its scheduler needs.
GuideAI in production
Automating a worker restart from diagnosis to recovery
A worker restart shows how AIOps can select a repair, reconcile a lost response and check whether customer work recovers.
GuideObservability
Collecting and aggregating operational data with Python
A complete Python example combines request and error counts, while a failed regional collection explains why correct arithmetic can still produce an incomplete report.
The work behind an AIOps business case
Faster incident-update drafts can save time or move work into review. The business case depends on the cost of the accepted update.
Staffing an on-call rotation beyond the primary shift
Primary shifts, specialist help, absence coverage and recovery time all contribute to the service an on-call calendar promises.
GuideIncident response
SRE runbook template with a database connection example
A downloadable Markdown template and a worked database-connection investigation show how observations lead to mitigation and recovery checks.
GuideIncident response
From a postmortem finding to a working improvement
A backup-failure alert illustrates the gap between shipping a postmortem action and giving its recipient the access needed to respond.
GuideObservability
What an AIOps assistant adds to an investigation
A deployment and a simultaneous dependency outage illustrate how AI-assisted observability can locate useful evidence and distinguish competing explanations.