AIOps
What MTTD misses between the alert and the response
Separate detection from response, reconstruct the missing minutes, and find the delays that an improving average can conceal.
Production notes.
Selected articles on detection, incident reviews, AI agents, and on-call workload.
Selected from the archive
AIOps
What changes when an AI agent can write to production
Tool-using agents need bounded authority, observable actions, and a recovery path when a technically successful request produces the wrong result.
How-To
Build an SRE risk registry that carries postmortem work forward
Turn incident findings into owned failure scenarios, explicit priority decisions, and evidence that mitigations actually reduced exposure.
AIOps
Measure on-call load before the rotation becomes unsustainable
Count interruptions, overnight disruption, escalation work, and the unfinished follow-up that page totals leave out.