Define the production boundary
Production agents: authorize the action, then verify the outcome
Connect authority, observability, containment, and ownership.
Read the articleAI agents in operations
Move from model capabilities to bounded operational work, with evidence about actions and outcomes.
Write an execution contract
Agent skills for SRE: write the execution contract
Describe the tool inputs, permitted actions, and failure handling.
Read the articleEvaluate the result
Evaluate incident-response agents against service outcomes
Build repeatable cases and an independent recovery gate.
Read the articleAccount for the cost
AI token usage: plan for cost, latency, and context limits
Include retries and context limits in the operational picture.
Read the article