Commentary

Nate’s take on AI in production, reliability metrics, and how engineering teams work.

Choose a baseline, evaluate false positives and missed incidents, and connect anomalies to an operational decision before paging on them.

September 28, 20234 min read

Design continuous monitoring around freshness, coverage, delivery, and response ownership before adding analysis or automation.

September 28, 20233 min read

Choose an SLI, target, and evaluation window that reflect user experience, then agree on the decisions an SLO result will change.

September 28, 20233 min read

Connect telemetry, customer reports, decisions, and verification so improvements in a dashboard reflect improvements in the service.

September 28, 20233 min read

An error budget translates an SLO into an allowed amount of bad service. Its value comes from the decisions attached to consumption and burn rate.

September 28, 20233 min read

Choose a small set of reliability indicators with clear definitions, useful distributions, and an explicit decision attached to each.

September 28, 20234 min read