Leadership & Culture
Incident authority: make the next mitigation decidable
Separate incident coordination from mitigation authority, compare competing actions, and use a worksheet that preserves decisions and verification.
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How-To
Use the 5 Whys without forcing an incident into one cause
Follow evidence through technical failure and incident response, then test whether the proposed correction changes the mechanism.
AIOps
NetApp and NVIDIA: evaluate the storage path behind AI workloads
Read validated architectures as a starting point for workload, recovery, and support testing, not a promise of automatic reliability.
AIOps
Evaluate AIOps tools with the work your responders actually do
Compare detection, correlation, investigation, and automation using your incidents, review costs, and failure paths.
Leadership & Culture
SRE accountability needs authority, capacity, and a clear owner
Define who does the work, who decides, and who accepts risk so ownership remains useful during incidents and follow-up.
How-To
Design an on-call rotation people can actually support
Define coverage, escalation, training, and recovery time before assigning the calendar. Review workload as well as shift counts.