SRE
How blameless incident reviews make responsibility clearer
Examine what people knew and could do, then assign improvements that address the conditions behind the incident.
SRE
Writing on SRE.
SRE
Run a post-incident review that explains the difficult decisions
Prepare evidence, reconstruct the timeline, examine contributing conditions, and choose follow-up proportionate to the incident.
SRE
Apply KISS to the configurations your responders must understand
Use operational state, visible defaults, and reversible transitions to evaluate complexity without discarding necessary capabilities.
How-To
Metrics for observability: choose the question before the chart
Counters, gauges, and distributions answer different questions. Build metrics that preserve scope, denominators, and the evidence behind an incident.
AIOps
Ethical leadership in AIOps starts with operational decisions
Make AI-assisted routing and remediation accountable through visible evidence, meaningful overrides, and review of who bears the errors.
AIOps
AIOps Automated Remediation: A Practical SRE Workflow
Connect AI-assisted diagnosis to bounded runbooks, explicit approval gates, and independent recovery checks. Start with a practical SRE rollout checklist.
How-To
Design an on-call rotation people can actually support
Define coverage, escalation, training, and recovery time before assigning the calendar. Review workload as well as shift counts.
SRE
SRE runbook template: diagnosis, bounded action, and recovery
Download a Markdown runbook template and follow a database connection example that separates symptoms, mitigation decisions, and verified recovery.
How-To
Containers and orchestration: understand what the platform guarantees
Containers package processes; orchestration reconciles desired state. Reliability still depends on probes, capacity, dependencies, and application behavior.
SRE
Turn postmortem lessons into changes you can verify
Translate incident findings into funded changes with an owner, a test, and evidence that the relevant failure mode became less likely or less costly.
Leadership & Culture
On-call overload: respond to the workload before it becomes normal
Use interruption patterns and responder feedback to change paging, coverage, and recovery expectations when on-call work becomes unsustainable.
Leadership & Culture
The reliability decisions an SRE leader must make
Give teams clear service ownership, decision authority, and capacity to act on reliability evidence before the next incident.